The second-hand marketplace Members Share Frustration Regarding Sizing Updates

Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.

This online marketplace has altered its size classifications for women's and children's clothes but did not contact every member regarding the update.

Online Platforms Reaction

Countless users and merchants are posting online stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.

Vinted explained the new system was more in line with comparable marketplaces.

The platform has recommended to check their listings and adjust the sizing manually where appropriate, causing user dissatisfaction.

Sizing System Changes

Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.

The revised method features a letter with a size spectrum such as S/UK 8-10.

In some cases, the measurements have been reclassified - such as a large size used to be a 12 but currently displays as UK 16-18.

Member Accounts

A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

A different member, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.

Necessary Adjustments

Charlotte Lunn, based in Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".

"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.

Marketplace Information

The platform boasts over 100 million users, comprising 18 million UK members.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This is not the initial instance where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change to its shipping options after backlash from users.

Robert Cochran
Robert Cochran

Lena is a seasoned casino strategist with over a decade of experience in online gaming, specializing in maximizing player returns.